All customer stories
Patientloop

Clarity for a team that removes admin from medical practices

Patientloop takes administrative work off medical practices so their teams can focus on patients. Building that product means working closely with practices, handling sensitive topics and coordinating product, sales and onboarding in a small team.

Gordian Braun
Gordian BraunInvestor · Patientloop

The challenge

A healthcare startup cannot be casual about where its internal information lives. Customer feedback, onboarding notes and product decisions needed one home that the team could trust – without falling back to a patchwork of consumer tools.

What changed

Patientloop runs its internal work in Polybase: practice onboarding is tracked as tasks, feedback from practices is collected in channels and turned into product decisions documented in Docs, and the team meets in Polybase video calls. European data sovereignty was a deciding factor.

The result

“Polybase brings that same clarity to our own work,” says Gordian Braun, “with the data security and European data sovereignty that matter in the healthcare environment we serve.”

“Patientloop removes administrative work from medical practices so teams can focus on patients. Polybase brings that same clarity to our own work, with the data security and European data sovereignty that matter in the healthcare environment we serve.”
Gordian BraunInvestor · Patientloop

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