Solutions

Polybase for operations

Turn incoming requests into a clear next step

Collect the details once, route the work and make progress visible. Your process stays connected from intake to completion.

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polybaseExample workspace
Team requests
SKAMEC
RequestsWorkflowOverview
RequestOwnerStatus
Workspace accessSKAssigned
Equipment requestAMIn review
Supplier reviewECComplete
New form response → table record → assigned task
What needs a follow-up today?The supplier review is waiting for a decision. Its request details and assigned task are linked in this workspace.

Workflows

Built for how operations teams actually work

Collect every request in one shape

Publish a form for access, equipment or supplier requests. Each response lands as a record in a table with typed columns, so nothing arrives as a loose message.

  • Public forms that write straight into Tables
  • Typed columns with validation
  • Email received in channel or personal inboxes
ReplacesRequest DMsShared inboxesFree-form spreadsheets

AI Assistant

AI that knows what needs a follow-up

The AI Assistant works inside your workspace, so it can read the request, check the table and find the assigned task before you chase anyone. It only sees what you are allowed to see.

  • Find open requests and their owners
  • Summarise long threads and email chains
  • Bring your own model, from hosted APIs to self-hosted

In one workspace

Everything an operations team needs to keep work moving

EmailA real email client inside your workspace, with channel inboxes.Learn moreTablesTyped records, views and per-row permissions.Learn moreFlowsVisual automations for routing, reminders and updates.Learn moreStudioSimple internal apps on top of your records.Learn moreTasksOwners and due dates for every follow-up.Learn moreAI AssistantAnswers and summaries from your own workspace.Learn more

Across your company

Polybase works for every team you have

By team

Projects & deliveryPlans, owners, deadlines and decisions in one shared project home.Product & engineeringFeedback, specs, tasks and GitHub activity connected to the release.EngineeringCode review, incidents, technical docs and releases connected to the work.Service deliveryClient projects, deliverables and updates with clear owners.IT & securitySupport requests, access and setup guides with clear owners.Marketing & designBriefs, assets, reviews and launch dates in one shared home.People & HROnboarding, handbooks, hiring and announcements in one place.Legal & complianceContracts, signatures, reviews and policies with controlled access.Sales & successCustomer email, account records and next steps in one workspace.Account managementAccount plans, customer meetings and renewals in one workspace.Customer serviceShared inboxes, tracked requests and help articles in one workspace.

By organisation

Large organisationsOne governed workspace, self-hosted or in the EU cloud.Startups & scale-upsChat, tasks, docs and calls for a team that moves fast.Small businessesThe small business workspace: chat, email, tasks and forms in one.Non-profits & associationsProgrammes, volunteers, grant documents and events in one place.

FAQ

Frequently asked questions

Can people outside the company submit requests?

Yes. Public forms accept submissions from anyone with the link and write them into a table. Everything else stays behind your sign-in and roles.

Can we connect our existing mailbox?

Yes. Connect Gmail or Microsoft 365 with OAuth, or any IMAP and SMTP account. Channel inboxes need operator configuration and domain verification.

Do we need developers to build automations?

No. Flows are built in a visual editor with triggers, conditions, loops and actions. Developers can also use the REST API and the MCP server for custom integrations.

Where is our operations data stored?

In our EU cloud or on your own servers. You choose where the workspace runs, and your content is not used to train foundation models.

Next step

From request to done, in one flow

See how an operations team collects, routes and tracks work in Polybase, with your own process in the demo.

Book a demoRead the security overview